POLICIES & TERMS

Applicable Law

This site is controlled by Groves Industrial Supply, Inc. in the State of Texas, USA. As such, the laws of the State of Texas will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to this site and these disclaimers, terms, and conditions at any time.

Cookies

On grovesindustrial.com, we use a feature of your Web browser called a "cookie." Basically, cookies are pieces of information transferred to your computer's hard drive for record-keeping purposes. We use these cookies to store information about your account to save you from having to re-enter information every time you visit our site.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, and software is the property of Groves Industrial Supply, Inc. or its content suppliers and protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of Groves Industrial Supply, Inc. and protected by U.S. And international copyright laws. All software used on this site is the property of Groves Industrial Supply, Inc. or its software suppliers and protected by U.S. And international copyright laws. The content and software on this site may be used as a shopping, selling, and informational resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance of the content on this site is strictly prohibited.

Disclaimer

THIS SITE IS PROVIDED BY GROVES INDUSTRIAL SUPPLY, INC. ON AN "AS IS" BASIS. GROVES INDUSTRIAL SUPPLY, INC. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, GROVES INDUSTRIAL SUPPLY. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. GROVES INDUSTRIAL SUPPLY, INC. WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

Privacy

When you come to the Welcome Screen, we ask for your name and email address so that we are able to personalize your home screen. On the Logon Screen, we will ask you for your: Name, User Name, Customer Code, Password, Email Address, and a Password Hint. This information is used to setup your account with Groves Industrial Supply so that you can place orders. During the Checkout Process, we will ask for your: P.O. Number, Name, Email, Shipping Address, and type of Payment. We collect this information to complete your order and to notify you of your order status. All personal information that you enter on grovesindustrial.com is protected and used so that we can better serve you. We will not share any personal or identifying information to any third party.

Return Policy

Please use the following contact information to return items ordered using www.grovesindustrial.com.
Customer Service in Houston, TX 713-675-4747
Customer Service outside of Houston but in Texas 1-800-343-8923
Customer Service outside of Texas E-mail customerservice@grovesindustrial.com

Risk of Loss

All items purchased from Groves Industrial Supply are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier or upon arrival to your dock if delivered by Groves Industrial Supply delivery vehicle.

Sales Tax

Groves Industrial Supply, Inc. is required by law to collect sales tax on shipments sent within Texas.

Security Policy

At Groves Industrial Supply, we guarantee the security of your personal information and credit-card detail when you shop with us. We use 128 bit Secure Sockets Layer (SSL) technology to encrypt the personal information and credit-card detail you provide during the order process.

Use of Site

This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by Groves Industrial Supply, Inc. Groves Industrial Supply reserves the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including, without limitation, if Groves Industrial Supply believes that customer conduct violates applicable law or is harmful to the interests of Groves Industrial Supply, Inc.

Terms of Sale

All orders are subject to prices and terms of sale in effect on the date of shipment and are subject to change without notice. All prices are FOB Houston, TX. All price quotations, unless otherwise stated, expire 30 days from quotation date. Quoted prices do not include shipping fees or applicable taxes. Shipping dates and Lead Time dates provided by Groves Industrial Supply are approximate and shall not be deemed to be fixed or guaranteed. All cancellations of orders must be approved by Groves Industrial Supply and are subject to penalties associated with such cancellation, if applicable. Groves Industrial Supply will not accept return goods without an approved Return Goods Authorization (RGA) number. Goods returned for any reason other than warranty claim will be subject to reasonable restocking fees. Under no circumstances will return goods be accepted after 60 days from the date of shipment. Products which have been made or modified to specification of the customer (Specials) may not be returned. Shipping costs are not refundable under any circumstance.